MacBooks are famously well built, but no laptop is immune to wear, accidents, or the odd manufacturing fault. Whether you’re dealing with a cracked screen, a battery that won’t hold charge, or a machine that won’t boot at all, PC Mac Fix in Kensington handles the full range of MacBook repairs on-site. Here’s a list of some of the Macbook services we offer.
Common MacBook issues and repairs
Screen repairs
A cracked, flickering, or unresponsive display is one of the most common reasons people bring a MacBook in. We replace both standard LCD and Retina displays across MacBook Air and MacBook Pro models, including the newer mini-LED panels found on recent Pro machines. If only the glass is damaged and the display underneath still works, we can often carry out a more targeted repair rather than replacing the full assembly, which keeps the cost down.
Battery replacement
Apple’s built-in batteries aren’t user-replaceable, but they do degrade over time like any other lithium-ion battery. Signs it’s time for a replacement include a MacBook that shuts down unexpectedly at higher percentages, a battery that swells or feels warm, or a “Service Recommended” message in system settings. We fit genuine or OEM-grade batteries matched to the exact model, and we test the swap against Apple’s official calibration standards before handing the machine back.
Charging port and cable faults
If your MacBook isn’t charging, the fault often isn’t the battery at all — it’s the port. USB-C and MagSafe ports both take a lot of physical wear from daily plugging and unplugging, and repeated strain can loosen the internal connection or damage the logic board pins around it. We diagnose whether the fault sits in the port, the cable, the adapter, or further into the charging circuitry before recommending any repair, so you’re not paying to replace a part that was never the problem.
Keyboard and trackpad repair
Sticking keys, unresponsive keys, and non-functioning trackpads are common, particularly on models with the butterfly-mechanism keyboard used in several MacBook generations. We repair individual key mechanisms where possible, and replace full keyboard assemblies or trackpad units where the damage is more extensive.
Liquid damage recovery
Spilling a drink on a MacBook doesn’t automatically mean it’s finished. Acting quickly makes a real difference, and our liquid damage service involves a full strip-down, cleaning of affected components, and a proper assessment of what has and hasn’t survived — including the logic board, keyboard, and battery. We’ll always tell you honestly what’s recoverable before any work begins.
Logic board and component-level repair
For more serious faults — a MacBook that won’t power on, random shutdowns, or issues that point to the motherboard itself — we carry out component-level diagnostics and repair rather than defaulting to a full board replacement. This can include repairing damaged power circuitry, replacing failed chips, or addressing corrosion from liquid exposure, all of which is considerably cheaper than a like-for-like board swap where it’s viable.
Data recovery
If a MacBook won’t boot or its drive won’t mount, the priority is usually getting your files back before anything else. We recover data from failing or damaged drives, including machines with the SSD soldered directly to the logic board, which requires more specialised handling than a standard removable drive.
Software issues and slow performance
Not every problem is physical. A MacBook that’s become sluggish, won’t update, or is behaving unpredictably after a macOS update can often be resolved through a proper software diagnosis — clearing corrupted system files, resolving startup issues, or addressing a drive that’s silently failing and dragging performance down with it.
Why bring it to us rather than apple directly
Price is a big reason! We recently heard a client tell us that Apple were going to charge him several hundred pounds for a screen replacement, but that he would have to get his data backed up elsewhere. We took care of everything including backing up the data for less than half that price.
Apple’s own repair process can mean sending your MacBook away and waiting, particularly for anything outside a straightforward part swap. We diagnose and repair on-site in Kensington, use genuine or OEM-grade parts throughout, and back every repair with a 90-day guarantee. Most jobs are completed the same day; anything requiring a specialist part is usually ready within 24 to 48 hours.
If you’re not sure whether your MacBook’s fault falls into one of these categories, bring it in — diagnostics are free with any repair carried out, and there’s no obligation to go ahead once you know what’s wrong.